Clean My Mess FAQs
Getting to Know Our Services
Q: What makes CleanMyMess cleaning services different from other companies?
A: CleanMyMess stands out for its exceptional services, offering deep cleaning, advanced cleaning, and intensive cleaning options. You can easily schedule a cleaning on our website using one of the best-in-business online filling forms in the states. This form allows you to customize and tailor your clean according to your specific needs, add extras, select intervals, and more. Our website was designed by Header Digital, one of the top 10 digital companies in the United States, ensuring an efficient and user-friendly platform for our customers.
Q: What areas do you serve?
A: We serve the Miami greater area, including downtown, Brickell, Miami Beach, Coral Gables, Coconut Grove, Sunny Isles, and more. Feel free to call us for clarification, or enter your zipcode on our website to check service availability.
Q: Is tipping customary in Miami? If so, how much should I tip?
A: Tipping is customary and greatly appreciated by our cleaning professionals. The amount is entirely up to your discretion and appreciation of the service provided. We do want to highlight that at CleanMyMess, we prioritize fair wages and employee satisfaction. We offer one of the highest pays in the states to ensure our employees are well-compensated, happy, and motivated to do an excellent job. By valuing our employees, we believe they can better care for our clients and provide exceptional service.
Q: Can I request the same cleaner each time?
A: Yes, you can request the same cleaner for each of your sessions. In the event they need time off, we’ll offer you the option to reschedule or assign an alternate cleaner.
Q: Can I leave a key for the cleaners?
A: Yes, leaving a key after the initial visit is preferred for your convenience.
Q: Does your price includes parking?
A: Our prices already factors in labor, parking, transportation and supplies.
Q: Do you bring your own supplies?
A: Yes we do! We only DON’T Brin a ladder or step stool, toilet brush or pest control products.
Q: Which service would you recommend for a first-time customer?
A: For our new clients, we highly recommend starting with our Deep Cleaning Service. It serves as an excellent reset for your home’s cleanliness level, ensuring a fresh start. Subsequent regular cleanings can then maintain this high standard. After experiencing the benefits of our Advanced Cleaning, you can seamlessly transition into our recurring cleaning services to keep your home consistently in top condition.